Mike's Anubis

Thoughts from a broken mind

Phone Counseling Helps Workers

Employers may be interested to learn that phone counseling programs targeted at depressed workers can help both their employees and their business by improving worker productivity and keeping costs down.

A study, published in the the February 2012 Journal of Occupational and Environmental Medicine, evaluated a program in Maine called the Work and Health Initiative.  In the study, government employees with depression and reduced job productivity were randomly assigned to either the WHI program or usual care.

The WHI’s phone counseling program involved coaching which targeted work problems related to depression, coordination of care with the patients’ doctors and cognitive-behavioral therapy strategies to help change depression-related thoughts and behaviors that were interfering with the patient’s daily functioning.

The researchers found that over the course of eight weeks those who participated in the WHI phone counseling program had increased productivity and missed fewer work days, which led to cost savings for the employer.

Those who participated in the WHI also had better results than those receiving usual care.

These results may have occurred because the WHI program put an emphasis on returning the employees to effective functioning in their jobs rather than simply concentrating on the medical aspects of depression treatment, say the authors.

While more research is needed in this area, the authors suggest that the WHI represents a shift away “from a strictly biomedical to a functional paradigm” in depression treatment.

 

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2 Comments on “Phone Counseling Helps Workers

  1. invisiblecounselor
    March 5, 2012

    Reblogged this on .

  2. invisiblecounselor
    March 5, 2012

    Hello! I posted a blog last week on an article stating that EAP’s are considering implementing online therapy o the services offered through employee assistance programs. I think that this is a step in the right direction for employers because it cuts out the stress of going to a face to face counselor, especially if you are more introverted and would be more comfortable processing your issues from your home. Also, I am a big advocate for Cognitive-Behavioral therapy being used for a more short term approach.

    Samantha

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Thank you for visiting my blog, and taking the time to read my post. I hope you find it helpfully and interesting, please feel free to leave your thoughts and comments. If there is something you would like to ask or want to see please email or message me. ~ Mike G

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